1. Events Management, Marketing & Promotion.
o Managing the production of marketing materials, including leaflets, posters, flyers,
newsletters, backdrop, and standees.
o Liaising with designers and printers.
o Arranging the effective distribution of marketing materials.
o Works with and consults with other departments and employees on event planning,
venue booking, ordering equipment/resource materials, onsite logistics.
2. Management
o Head of discipline committee.
o Head of registration committee during convocation event.
o Dealing with complaints, student appeals and mitigating circumstances.
o Develop annual implementation plans & annual budgets of curricular
& extracurricular activities.
o Coordination with finance department for the processing of re-imbursement &
advance payments.
o Supervise co-curricular and extra-curricular activities in all campuses.
o Performs staff annual evaluation & appraisals.
3. Career and Placement
o Co-ordination with companies for the job vacancies available for graduates students.
o Conduct training programs for cv making ,interview skills etc.
o Arranges on-campus interviews between employers and graduating students to facilitate placement of graduates.
o Conduct recruitment drive events to provide job opportunities for passed out students.
4. Examination
o preparing examination timetables for students and staff; creating seating plans for each examination room.
o Dealing with requests and administering post-results services.
o Scrutiny of student request for issuing of transcript and degrees.
o Manage the arrangements for the issue of examination results to candidates
5. Administrative
o Plans, organizes, directs, & administers events activities and services that support students in assigned areas, & ensures that such activities & services remain with budgetary limits.
o Assessing the level of services and submitting proposals for improving them.
o Administering & supervising the function

1. Portfolio Management:

 Managing the portfolio of all products for recovery unit Rwp/Isb.
 Resolving problematic and disputed accounts through negotiations & professional skills.
 Distribution of account to Recovery Officers, Legal Coordinator, and Telecallers as per their skill level.

2 People Handling/Management:

 Monthly payroll and incentive processing of staff as per policy.
 Performance evaluation of staff Officer on regular basis
 Schedule programs for the training of the staff.
 Provide feedback about what were done right & what needs improvements.
 Regularly monitoring what recovery officer do and how they handle the customers.
 Performance evaluation of staff Officer on regular basis
 Coordinate with third parties recruiter for hiring of staff
 Conduct test and interviews for hiring & compile results.
 Carry out fortnightly counseling of the staff with formal documentation.

3 MIS Monitoring:

 Monitoring all types of MIS (Legal, Recovery Portfolio etc.) at unit level.
 Providing the data for maintaining the country level MIS whenever required.
 Reconciliation of recovery and coordination with operations to run payments
and closing the account.
 To conduct the Self-Assessment of Unit.
 Co-ordinate and compliance in annual audit of the department.

4 Litigation:

 Coordinate with law firms and banking courts through legal coordinators.
 Randomly visits of banking courts to monitor the litigation activities.
 Handle against bank cases and initiating recovery suit file in banking court.
 Preparing and process of bills and payments of law firms.